About the client
A home services company was getting leads from its website, Google, and Facebook ads, but tracking them in notebooks and spreadsheets. Calls were missed, follow-ups were late, and there was no clear view of the sales pipeline.
What we delivered
- Lead funnels: landing pages for each service with quote request forms
- Online booking: a GoHighLevel calendar for estimates, with confirmation and reminder messages
- Sales pipeline: stages from new lead to quoted, booked, and completed, so the team can see every job at a glance
- Speed-to-lead automation: instant SMS and email replies to new form submissions
- Missed-call text-back: an automatic text when a call is not answered
- Nurture sequences: follow-ups for quotes that have not been accepted
- Review requests: automatic Google review requests after a job is completed
- Unified inbox: SMS, email, and Facebook messages in one place
Handover
We trained the office team on the pipeline, inbox, and calendar, and documented every workflow so it can be changed later.
Platform
GoHighLevel (Funnels, CRM, Calendars, Workflows, Conversations, Reputation).
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Services demonstrated
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